Compliance
Grievance Redressal
Complaint redressal and SEBI SCORES escalation process for Sun Shine Research.
Clients' queries or complaints may arise due to a lack of understanding or a deficiency in the services provided. Deficiency of service may include lack of explanation, clarifications, or understanding, which can escalate into shortfalls in expected delivery standards, either due to inadequate facilities or the staff's attitude towards clients.
Clients can seek clarification to their queries or register a complaint in writing, orally, or telephonically.
Grievance Redressal / Escalation Matrix
If you have a grievance, you can reach out to our Support Team for assistance.
| Designation | Contact Person | Address | Contact No. | Working hours | |
|---|---|---|---|---|---|
| Customer Care | Omkar Bhalsing |
Sun Shine Research No. 230, Level 2, 1st Cross, 38th Main BOOHBCS Layout, BTM 2nd Stage Bangalore, Karnataka 560068 |
+91-9538922789 | info@sunshineresearch.in | Mon–Fri, 09:00 AM – 05:00 PM |
| Head of Customer Care | Omkar Bhalsing |
Sun Shine Research No. 230, Level 2, 1st Cross, 38th Main BOOHBCS Layout, BTM 2nd Stage Bangalore, Karnataka 560068 |
+91-9538922789 | info@sunshineresearch.in | — |
| Compliance Officer | Omkar Bhalsing |
Sun Shine Research No. 230, Level 2, 1st Cross, 38th Main BOOHBCS Layout, BTM 2nd Stage Bangalore, Karnataka 560068 |
+91-9538922789 | compliance@sunshineresearch.in | Mon–Fri, 09:00 AM – 05:00 PM |
| CEO | Omkar Bhalsing |
Sun Shine Research No. 230, Level 2, 1st Cross, 38th Main BOOHBCS Layout, BTM 2nd Stage Bangalore, Karnataka 560068 |
— | ceo@sunshineresearch.in | — |
| Principal Officer | Omkar Bhalsing |
Sun Shine Research No. 230, Level 2, 1st Cross, 38th Main BOOHBCS Layout, BTM 2nd Stage Bangalore, Karnataka 560068 |
+91-9538922789 | compliance@sunshineresearch.in | Mon–Fri, 09:00 AM – 05:00 PM |
The above details would facilitate complainants to approach the concerned Research Analyst before filing a complaint with SEBI.
For more details refer to the BSE Notice Circular.
We aim to resolve all grievances within 21 working days from the date of receipt.
If your grievance is not resolved within this timeframe, you can escalate it to SEBI's SCORES Platform (SEBI Complaints Redress System).
SCORES Portal: scores.sebi.gov.in
In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
ODR Portal: smartodr.in